These Terms and Conditions constitute a contract between the customer (You) and Good Games Pty. Ltd.
1.1
In these Terms and Conditions We, Our or Us means Good Games Pty. Ltd; and You or Your means the person who accepts these Terms and Conditions, by using this Website and associated software, networks and processes, including the purchase of Products or services through the Website.
1.2
By browsing the Website, or placing an Order, You agree to these Terms and Conditions as set out below, which constitutes a legally binding Agreement between Us and You for the supply of Products and services.
1.3
The Agreement together with Your Order constitute the entire agreement between Us and You for the supply of Products. The Agreement cannot be varied unless We agree to vary it in writing or by email.
2.1
The Website may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked websites.
2.2
You must ensure that Your access to, or use of the Website is not illegal or prohibited by laws which apply to You.
2.3
You must take Your own precautions to ensure that Your process for accessing the Website does not expose You to risk of viruses, malicious computer code or other forms of interference which may damage Your computer system. We take no responsibility for any such damage which may arise in connection with Your use of the Website.
3.1
Prices displayed on the Website are subject to change without notice. Once an Order has been accepted by Us and a Purchase Contract formed under clause 6, the price of the Product cannot be varied except:
3.2
All prices listed on the Website exclude Delivery Costs. Delivery Costs are shown separately on an Order.
4.1
Features and specifications of Products described or depicted on the Website are subject to change without notice. For the avoidance of doubt, We will not materially change the features and specifications of a Product once an Order has been accepted by Us and a Purchase Contract formed under clause 5.
4.2
All weights and dimensions of Products described in the Website are approximate. Information about player count, recommended age and other product attributes are sourced from suppliers and may be incomplete or out of date.
5.1
You may place an Order by following the instructions on the Website. By placing an Order, you make offer to enter into an agreement to purchase the Product(s) the subject of Your Order (Purchase Contract).
5.2
Orders will be deemed to have been received by Good Games Pty. Ltd. at the time Good Games Pty. Ltd. sends an Order confirmation to Your nominated email address.
5.3
Good Games Pty. Ltd. is an online business and will primarily communicate with Customers via email. It is the Customer's responsibility to ensure the correct contact details are entered and that the nominated email address is regularly checked for correspondence.
5.4
Good Games Pty. Ltd. reserves the right to decline to enter into a Purchase Contract with You and may cancel Your Order at any time prior to dispatch of the Product(s).
5.5
In the event of a cancelled Order not dispatched, funds paid in relation to that Order will be refunded in full. You will be provided with email confirmation of the cancellation and refund.
5.6
Good Games Pty. Ltd. does not accept any responsibility for Orders that are declined, delayed or not accepted due to disruptions with internet connections.
5.7
Good Games Pty. Ltd. shall not be liable for any delay in performing any of its obligations under this Agreement if such delay is caused by circumstances beyond the reasonable control of Good Games Pty. Ltd. (or its affiliates), and Good Games Pty. Ltd. shall be entitled to a reasonable extension of time for the performance of such obligations.
5.8
Where You have provided an incorrect or incomplete delivery address for Your Order, We may charge a redelivery fee for each subsequent delivery attempt.
5.9
If Your order contains a preorder Product as shown by (Preorder) in the Product name as well as marked during checkout, your product is not expected to ship until the estimated release date (shown by "ETA" on the Product page). These release dates are sourced from our suppliers and manufacturers and are subject to change. At any time prior to shipment you may request a cancellation of your order.
6.1
You may provide Your nominated credit card or other payment method during the purchase process described on the Website.
6.2
Payment for Orders will be processed immediately upon confirmation of Your Order.
6.3
If Your nominated payment method triggers Our fraud prevention protocols, We may contact You to confirm additional details, or rescind the transaction. In this case, until Your Order has passed Our fraud prevention protocols Your Order will not be fulfilled. If you do not provide the requested information within up to 7 days, Your Order will be cancelled and Your payment will be refunded back to the method in which you paid. These information requests are sent to help protect credit card holders from online fraud.
6.4
Despite Our best efforts, on occasion it may be possible that a small number of the Products in Our range may be incorrectly priced on the Website. If We have made a mistake and a Product's correct price is higher than the price on the Website, We may either contact You before shipping to request whether You want to buy the Product at the correct price or cancel Your Order. If a Product's correct price is lower than the stated price on the Website, We will charge the lower amount and send You the Product, or where the higher incorrect price has been charged, We will refund the price difference and send You the Product.
7.1
We try to ensure that all Products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of Our control may result in delays. Good Games Pty. Ltd. does not accept any liability for loss or damage suffered by anyone as a result of any such delays.
7.2
The date of dispatch listed on the Website is the estimated date of dispatch as is reasonably estimated by Good Games Pty. Ltd.. Where scheduled dispatch of a Product is delayed by more than one week, Customers will be notified by email via the e- mail address nominated in their Order. Customers are permitted to cancel their Order and receive a refund or store credit at any time prior to dispatch of the Product(s).
7.3
Where a Customer gives written authority for Products to be delivered without a signature, any and all included insurance cover will be voided.
7.4
The couriers or postal services nominated by Good Games Pty. Ltd. will deliver Products during local business hours (9am to 5pm, Monday to Friday).
7.5
Good Games Pty. Ltd. is not responsible for the delivery times of Products. Once Products have been dispatched, it is the Customers responsibility to liaise with the courier nominated by Good Games Pty. Ltd. (as notified to the Customer) in relation to date and time of delivery. Good Games Pty. Ltd. shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery.
7.6
Good Games Pty. Ltd. reserves the right to not ship to remote or rural locations, or to ask for a surcharge for postage.
8.1
Good Games Pty. Ltd. will repair, replace or refund faulty or damaged Products in accordance with the Good Games refund policy and Your rights under the Australian Consumer Law.
8.2
Good Games Pty. Ltd. will provide a return or replacement for change of mind, as long as the product is sealed in their original packaging, unused, unopened and in brand new resalable condition, and it is within 30 days of your original purchase in accordance with the Good Games refund policy. Any associated costs with a change of mind return will be the responsibility of the buyer.
By placing your Order or otherwise contacting Good Games Pty. Ltd., you agree that: We may store, process, use and disclose data collected from your Order for the purposes of processing and fulfilling your Order; and your data will be handled in accordance with Our Privacy Policy.
10.1
Gift Vouchers & eVouchers have unlimited validity. We recommend you securely store your vouchers, as we may not be able to provide them to you again.
10.2
Gift Vouchers & eVouchers may be redeemed by entering the voucher code into the Gift Card field at checkout.
11.1
Title and risk in the Products pass to You at the point of dispatch or embarkation by Good Games to the courier.
11.2
Good Games Pty. Ltd. reserves the right to make changes to the Good Games Pty. Ltd. Website and these Terms and Conditions without notice. For the avoidance of doubt, any such changes will operate prospectively from the time that the revised Terms and Conditions are published on the website and will not impact any Purchase Contracts entered into prior to the date of the publication of the revised Terms and Conditions.
11.3
Any provision of these Terms and Conditions which is void or unenforceable may be severed from these Terms and Conditions without affecting the enforceability of other provisions.
11.4
A failure or delay by Good Games Pty. Ltd. to exercise a power or right under these Terms and Conditions does not operate as a waiver of that power or right, and the exercise of a power or right by Good Games Pty. Ltd. does not preclude its future ability to exercise that or any other power or right.
11.5
Insofar as they apply to the ordering, purchase, fulfilment and delivery of Products from goodgames.com.au, these Product Terms and Conditions and General Terms and Conditions are governed by and must be construed according to the law of the State of New South Wales, Australia and the parties submit to the jurisdiction of the courts in that State.
11.6
No Good Games Pty. Ltd. employee or agent has the authority to vary any of the Terms and Conditions governing any sale.
